Caring for People with Challenging Behaviors, Second Edition

Essential Skills and Successful Strategies in Long-Term Care

By Stephen Weber Long, Ph.D.

ISBN 978-1-938870-12-5
264 pages
7 x 10 paper
© 2014

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Product Description

2015 National Mature Media Award Winner logoThe newly revised edition of this popular resource provides professional and home-based caregivers with easy-to-understand and powerfully effective ways to prevent, reduce, or eliminate the challenging behaviors of care recipients. Nearly 80% of long-term care residents exhibit some level of difficult behaviors stemming from a wide range of factors including depression, personal distress, declining physical function, or dementia. These behaviors occur as well in other settings, including assisted living as well as part of professionally provided home-based care programs. Caregivers will learn how to use this book’s proven intervention tools and strategies to identify and satisfy the basic human needs that underlie challenging behaviors, as well as to encourage and reinforce positive behaviors.

With detailed vignettes illustrating the successful implementation of each recommended technique for addressing common challenging resident behaviors, this book also focuses on empowering caregivers to cope with the stress of their roles. Presented in a user-friendly style for anyone working in long-term care settings, Caring for People with Challenging Behaviors serves as both a self-study tool and a resource for in-service training.

Resources include:

  • downloadable handouts that summarize core content as well as strategies and models for intervention
  • exercises that help caregivers put concepts into practice
  • intervention and behavior tracking forms
  • stress-management techniques that help caregivers with their own reactions to challenging resident behavior
  • a five-step treatment plan using a preventative approach

Whether used as part of in-service training of long-term care staff, as a curriculum for students, in workshops for family caregivers, or as a reference for mental health professionals,  Caring for People with Challenging Behaviors, Second Edition is an essential read. The simple and practical techniques presented will raise the quality of life for care recipients and can transform the overall culture of care.

NEW to the second edition!

  • New chapter on the benefits of advance directives over behavior contracts
  • More intervention strategies and stress-management techniques
  • Downloadable exercises, forms, posters, and 40+ handouts, in PDF format!
  • Additional case studies and instructional displays

Click here to view a sample poster!
Click here to view a sample handout!
Click here to view a sample exercise!
Click here to view a sample form!

Format: E-book
e-ISBN 978-1-938870-35-4

E-book available through:

Also available through: Chegg, Baker and Taylor, OverDrive, Gardners, and Follett

About the Author
Preface to the Second Edition
For the Reader

  1. Why People Who Need Care Do What They Do
  2. Encouraging Positive Behaviors
  3. Finding Solutions to Challenging Behaviors
  4. Stress and the Roles of Thinking and Feeling
  5. Addressing Mental Health Needs with Advance Directives and the Practice of Forgiveness
  6. Obstacles to Using Effective Techniques
  7. Treatment Planning


Appendix: Blank Forms

  • Top 10 Pleasant Events List
  • Pleasant Events Tracking Form
  • New Top 10 Pleasant Events List
  • ABCs of Behavior Observation Form
  • ABCs of Thinking and Feeling Form
  • Basic Psychological Skills Evaluation Form
  • Advance Directive: Mental Health/Behavioral Health/Stress Management


Caring for People with Challenging Behaviors, Second Edition

Stephen Weber Long, Ph.D., is a psychologist and psychoanalyst. He received a doctoral degree in clinical psychology from the California School of Professional Psychology in Berkeley/Alameda, California, and a postdoctoral diploma in psycho-analysis and psychotherapy from Adelphi University.

Beginning in 1992, Dr. Long was the Extended Care staff psychologist at the Department of Veterans Affairs Medical Center in Northport, New York for 15 years. As staff psychologist, he served as a trainer to caregiving staff, counselor to patients and residents, and consultant to the medical center’s supervisors and administrators. Overlapping with his time in the Extended Care staff psychologist’s position at the Northport VA, Dr. Long maintained a private psychoanalytic practice, served as the president of the Adelphi Society for Psychoanalysis and Psychotherapy, and as an executive board member of the Postdoctoral Programs in Psychoanalysis and Psychotherapy at Adelphi University’s Gordon F. Derner Institute of Advanced Psychological Studies.

Since the publication of the first edition of Caring for People with Challenging Behaviors: Essential Skills and Successful Strategies in Long-Term Care, Dr. Long has continued the general practice of psychoanalytic psychotherapy, has provided staff training to extended-care facilities in the United States, and has continued in his role as a consultant to extended-care administrators and supervisors.


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