Customer Support

Ordering Information

Find answers to your questions about placing your order, payment options, taxes, quantity discounts, shipping options and rates, returns, and pricing and promotions!

Sellers and Resellers

Interested in becoming a reseller? Are you a current reseller and have questions? Find your answers here!

Rights and Permissions

Here you’ll find information and forms to request academic course use, alternate formats, permissions, and translations.

Accessibility Information

Request alternate format files for disabled students, and learn more about how HPP’s website is accessibility compliant.

International Ordering

Find information on our exclusive international distributors and where you can place your orders if you are outside the United States.

For Authors

Whether you are a current author or interested in publishing with HPP, this page will answer your questions, including preparing and submitting a proposal and manuscript.

Customer Support Center

Still have questions? Customer service is available for assistance Monday-Friday 9:00 a.m. to 5:00 p.m. EST.

Call toll-free at 888-337-8808.

Please visit our Customer Support Center for additional resources and information, or to contact us via email.