The most comprehensive and authoritative text on healthcare administration provides faculty, students, and practicing administrators with the most timely and relevant information available on the subject. Both a professional reference and a teaching text, this widely acclaimed resource examines virtually every aspect of health services management.
Trusted for more than 35 years, Managing Health Services Organizations and Systems covers the fundamental frameworks for managing the organization and delivery of health services while emphasizing continuous quality improvement. Explored in this text are the essential knowledge and skills required for success in areas including managerial problem solving, resource allocation and utilization, effective communication, organizational culture, human resources, facilitation of change, and ethical and legal responsibilities. While maintaining the tradition of excellence set forth in previous editions, the sixth edition also keeps pace with the changing healthcare landscape in the United States and the demands placed on its healthcare leaders.
The sixth edition includes
- more than 70 engaging case studies, 30+ new!
- challenging new discussion questions
- added content on important topics from project management to workplace violence
- the latest research and data in the field, reflected in every chapter
- downloadable instructor support materials
Found within these pages are comprehensive explanations of current healthcare services, practices, and financial management. Sections new to this edition also include project management, emergency preparedness, patient and staff safety, infection control, employee stress, hazardous materials, “sharps” injuries, and workplace violence. Other useful features include a glossary of acronyms and a complete index.
Instructive to students preparing for careers in health services management and as a permanent reference and resource for practicing health services executives, Managing Health Services Organizations and Systems, Sixth Edition is the most definitive and informative health services management resource available.