Empowered Work Teams in Long-Term Care Strategies for Improving Outcomes for Residents and Staff By Dale E. Yeatts, Ph.D., Cynthia M. Cready, Ph.D., and Linda S. Noelker, Ph.D. Foreword by Mary Jane Koren, M.D., M.P.H.

"Yeatts, Cready, and Noelker provide an excellent new tool for health care leaders as we seek to improve care and services in a challenging and changing environment. Successful organizations can utilize empowered work teams to enhance communication and ultimately impact care delivery." 
–Lisa Melby, LNFA, M.A., Administrator, Good Samaritan Society-Denton Village

"I strongly encourage all long-term care providers to consider implementing empowered work teams in their facilities. Our facility’s certified nursing assistants learned so much and felt so appreciated that their knowledge of the residents’ direct care needs were, indeed, important in the decision-making process. The licensed and management staff also benefited from the empowerment program as it has resulted in a stronger team unity and a sense of accomplishment of each team. …[The authors] have done an outstanding job of documenting and presenting their research and the results of their work."
–Joan Bellah, Licensed Nursing Facility Administrator, Trinity Terrace CCRC, Fort Worth, Texas

"Yeatts, Cready, and Noelker provide a very comprehensive review of the theory and research about empowerment within organizations.… Managers or administrators of long-term care facilities will find this volume most relevant to their daily challenges."
–Stanley R. Ingman, Ph.D., Professor of Applied Gerontology and Director, Applied Gerontology Gerontology Program, University of North Texas