Becoming an Effective Health Care Manager The Essential Skills of Leadership By Len Sperry, M.D., Ph.D.

About the Author
Preface
Acknowledgments

Step 1: Becoming an Effective Leader in Health Care Management

Step 2: The Twelve Essential Skills

• Skill 1: Galvanizing Commitment and Motivation
  
• Skill 2: Maximizing Team Performance
  
• Skill 3: Delegating to Maximize Performance
  
• Skill 4: Communicating Effectively and Strategically (with Alan Whiteman, Ph.D.)
  
• Skill 5: Negotiating and Managing Conflict and Difficult Employees
  
• Skill 6: Coaching for Maximum Performance and Development
  
• Skill 7: Counseling & Interviewing for Maximum Performance & Development
  
• Skill 8: Thinking and Deciding Strategically
  
• Skill 9: Mastering the Budgeting Process (with Alan Whiteman, Ph.D.)
  
• Skill 10: Mastering & Monitoring Financial & Human Resources
  
• Skill 11: Evaluating Organizational and Personal Resources and "Fit"
  
• Skill 12: Managing Stress and Time Effectively
  

Step 3: Being an Effective Leader in Health Care Management

References
Index