Cases in Health Services Management Fourth Edition By Jonathon S. Rakich, Ph.D., Beaufort B. Longest, Jr., Ph.D., & Kurt Darr, J.D., Sc.D.

Students training to enter today’s health services organizations and systems need to know how to deal adeptly with the increasingly complex issues in the field. Cases in Health Services Management delineates the pivotal issues they will encounter as administrators or managers—from quality improvement to strategic planning, ethical dilemmas, organizational dynamics, cost-benefit analyses, resource utilization, and more.

Students will test problem-solving skills with real-life case examples such as:

• A not-for-profit home health agency wants to increase revenue through for-profit ventures and must weigh the implications of various options
  
  
• A community hospital must tackle problems in its governance structure caused by historical animosities among internal stakeholders, medical staff politics, weak senior management, and a disruptive, power-seeking member of the medical staff
  
  
• A hospital merger requires consolidation of duplicated services and careful scrutiny of a premier burn center whose continuation or closure has financial, community, and organizational ramifications
  
  
• A Medicare HMO develops a branding campaign but finds implementation of its plans threatened by interdepartmental conflicts between marketing and human resources
  
  

Providing an exceptional framework for decision making and debate, Cases in Health Services Management is an outstanding resource for capstone and issues courses and a valuable supplement for health services courses in organization and management, strategic planning, finance, and marketing.

Instructor's Manual for Cases in Health Services Management, Fourth Edition

Penetrating case analyses will help guide students to understanding the issues central to each case. This CD-ROM is available at no charge with adoption of the text!