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$37.95
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#29074
(ISBN 978-1-932529-07-4)
approx. 276 pages
6" x 9" papercover
©2005

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Promoting Family Involvement in Long-Term Care Settings
A Guide to Programs that Work
Edited by Joseph E. Gaugler, Ph.D.
Foreword by Barbara Bowers, Ph.D., R.N., FAAN |
Excerpted
from Chapter 1 of Promoting Family Involvement in Long-Term Care Settings,
edited by Joseph E. Gaugler, Ph.D.
Copyright
© 2005 by Health Professions Press. All rights reserved. No part
of this excerpt may be reproduced or reprinted without permission in writing
from the publisher.
Chapter
1
The Role of Families in Nursing Homes
Joseph E. Gaugler
Although
the myth prevails that families tend to abandon older adult relatives
who live in nursing homes or similar settings, research since the 1970s
has helped to debunk this perception (e.g., Bowers, 1988; Maas et al.,
2000; Rowles & High, 1996; Smith & Bengtson, 1979; York &
Calsyn, 1977; Zarit & Whitlatch, 1992). In contrast, family members
appear to remain involved in various ways in the lives of residents in
long-term care facilities, and in some instances this family involvement
is linked to positive outcomes on the part of residents and even family
members. This has led to several efforts to determine how family involvement
is most effectively maximized and integrated in residential facilities
to enhance resident quality of life, family wellbeing, and staff job satisfaction
(e.g., Hepburn et al., 1997; Maas et al., 2000; Pillemer et al., 2003).
The purpose
of this book and its subsequent chapters is to present several programs
that have demonstrated potential for enhancing family involvement in nursing
homes. In addition to providing readers with conceptual background and
evaluation results, an ongoing emphasis throughout each chapter is on
the barriers to and challenges of implementing similar programs in a long-term
care setting. In this respect, this book represents more than a simple
summary of existing research; it is also a true guide for practitioners,
families, and others to identify approaches that are best suited to their
own particular residential environments and experiences. This introductory
chapter serves to ground and organize the subsequent chapters by providing
an overview of what is known about family involvement in nursing homes.
What does state-of-the-art research tell us about how family involvement
occurs in nursing homes? What accounts for high or low levels of family
involvement? How does family integration have an impact on important outcomes
such as resident quality of life? This chapter then highlights some of
the limitations of family involvement research and the need for ongoing
work in this area, whether it is more descriptive or based on interventions
such as those programs reviewed in this book.
DESCRIBING
FAMILY INVOLVEMENT
Early studies
of families and nursing homes tended to emphasize the potential isolation
residents experienced. For example, researchers characterized the admission
of an older adult to a nursing home as the "nadir" of life,
or a time of intensified isolation and depression experienced by both
family members and residents (Cath, 1972; Jones, 1972). Additional work
on family involvement in long-term care viewed the family member as interfering,
disruptive, and critical of professional policies, staff, and the overall
facility environment (Bates, 1968; Blum, 1960). A special task force organized
by Ralph Nader in 1970 designed to highlight the deficiencies of nursing
home care found that 60% of residents in 10 nursing homes in West Virginia
received visitors once a week, and the other 40% were visited once a month
or less (Townsend, 1971). The findings indicated that many residents did
not receive regular visitors, but the nonscientific nature of this inquiry
makes it difficult to determine the reliability of the findings. This
section synthesizes and critiques the findings of subsequent research
describing family involvement.
Visiting
Various research
efforts have attempted to determine how often family members visit relatives
in residential long-term care settings (particularly nursing homes). Research
throughout the 1970s sought to dispute the notion that families "dumped"
their relatives in nursing homes to relinquish responsibility, leaving
residents in isolation. For example, data collected from the 1973-1974
National Nursing Homes Surveys indicated that many nursing home residents
received visitors; 61% of residents were visited at least once a week,
whereas 25% were visited less than weekly. Only 11% of residents received
no visitors. The majority of residents (50.3%) received visits from children
(National Center for Health Statistics, 1977, 1979). Similar classic research
suggested a similar frequency of nursing home visits (Gottesman, 1974;
Spasoff et al., 1978).
Later work
tended to focus on family visits more explicitly. Efforts that focused
on both qualitative (or narrative/open-ended information) and empirical/numerical
data suggested that the quality of family- resident relationships remained
strong for many families and that visits tended to occur more than once
a week (Smith & Bengtson, 1979; York & Calsyn, 1977). A considerable
amount of research since the 1980s has reiterated these findings; families
tend to visit residents in nursing homes at least once a week, if not
more often. These findings remain similar, even for residents who have
severe dementia (Bitzan & Kruzich, 1990; Hook, Sobal, & Oak, 1982;
Monahan, 1995; Moss & Kurland, 1979; Tornatore & Grant, 2002).
Although
the research cited previously tended to be cross-sectional ("one
shot in time" research designs), other studies have examined family
visits over time. Although cross-sectional studies tend to suggest that
length of stay is negatively correlated to family visits (i.e., the longer
the resident has been in the nursing home, the less often families visit),
studies that actually examine family visits over time have found otherwise.
Follow-up studies ranging from 2 weeks to 9 months to 2 years have found
either stability in the number of nursing home visits or even increases
(Aneshensel, Pearlin, Mullan, Zarit, & Whitlatch, 1995; Gaugler, Zarit,
& Pearlin, 2003; Port et al., 2001; Ross, Rosenthal, & Dawson,
1997), and, in some instances, these visits tended to last from 2 to 4
hours on average.
The existing
literature tends to support the notion that family members continue to
remain involved in the lives of relatives following admission to a nursing
home. Although the frequency and duration of visits vary somewhat, the
data certainly seem to dispute the perception that families leave the
residents in isolation. Several limitations are apparent in the existing
literature, however. Most studies tend to analyze data from a single type
of informant (e.g., residents, family members, staff) on family visits,
and issues such as social desirability, recall error, and an overall lack
of reliability in hour estimates may influence the accuracy of this information.
Considering multiple sources (e.g., residents, family members, staff)
when gathering data on degree of family visits would offer greater insight
into how often family involvement actually occurs.
Types
of Family Involvement
Although
family members often provide the majority of care to relatives with disabilities
while living in the community (e.g., Whitlatch & Noelker, 1996), an
important change can take place when admission to a nursing home occurs.
Some researchers have suggested that family care in nursing homes is based
on the concept of "dual specialization" (Dobrof & Litwak,
1977; Litwak, 1985): Staff members tend to provide personal, "hands-on"
care, whereas family members offer more emotional and psychological support
to residents. However, Moss and Kurland (1979) found that most family
members (72%) did a number of "special things for the resident that
might not otherwise be done" (p. 274), such as grooming, cheering
up the resident, or having conversations with the resident. Linsk, Miller,
Pflaum, and Ortigara-Vick (1988) found that family members were involved
in a similar range of activities, such as talking with the resident, holding
hands or touching the resident, and helping the resident with grooming.
Other research has emphasized that families continued to feel responsible
for a wide range of tasks, including personal tasks (e.g., grooming, clipping
fingernails), instrumental tasks (e.g., doing laundry, arranging for hair
styling, shopping for the resident), and socioemotional tasks (e.g., writing
letters, maintaining the resident's apartment, dealing with family guilt
feelings), after nursing home admission (Bonder, Miller, & Linsk,
1991; Rubin & Shuttlesworth, 1983; Schwarz & Vogel, 1990; Shuttlesworth,
Rubin, &Duffy, 1982). Families also felt responsible for new dimensions
of assistance not originally provided while the relative was cared for
at home, such as reporting abuse to authorities, promoting family understanding
of nursing home policies, and initiating actions to ensure good staff-family
relations. When family members and staff were asked who had primary responsibility
for such tasks, a considerable amount of role ambiguity was apparent (i.e.,
staff felt that a particular task was the nursing home's responsibility,
whereas family members felt that certain care tasks remained their responsibility),
suggesting the potential difficulty of negotiating care responsibilities
between family members and care staff.
Additional
research on the types of activities family members engage in revealed
similar results. Stephens, Kinney, and Ogrocki (1991) found that a greater
proportion of 60 in-home caregivers provided help with activities of daily
living (ADL) when compared with 60 family caregivers whose relatives had
been admitted to nursing homes. Studies on caregiving costs and time use
for older adults with cognitive impairments and their family caregivers
reported that family caregivers tended to relinquish intensive ADL care
to nursing home staff but remained socially involved with residents and
offered other types of help, such as supervision and monitoring of quality
of care (Max, Webber, & Fox, 1995; Moss, Lawton, Kleban, & Duhamel,
1993; Rice et al., 1993). Although many studies suggest that families
tend to relinquish care responsibilities to staff, longitudinal analyses
tend to suggest that family members provide considerable personal care
over time (Aneshensel et al., 1995; Penrod, Kane, & Kane, 2000).
Additional
efforts have utilized more open-ended, narrative approaches when studying
family involvement in nursing homes. Findings suggested that family members
do not discuss care for relatives in residential care in terms of task
allocation, but instead describe care by its purpose (Bowers, 1988; Duncan
& Morgan, 1994; Hertzberg, Ekman, & Axelsson, 2001; Karner, Montgomery,
Dobbs, & Wittmaier, 1998; Keefe & Fancey, 2000; Kolb, 2000; Rowles
& High, 1996; Tickle & Hull, 1995; Tilse, 1997). Family members
emphasized that their main goal when helping residents in nursing homes
was to preserve the identity of the older relative. Family members suggested
that maintaining a relative's identity is best accomplished through positive
relationships with staff. For example, many family members served as a
teaching resource to staff members so that aides and nurses would provide
more personalized care to the relative in the nursing home.
There are
several limitations to our current understanding of the types of family
care delivered in nursing homes. First, it is unknown how family members
perceive their role after a relative's admission. Most studies examine
the hands-on care family members provide; more socioemotional types of
help or family members' interactions with staff (e.g., monitoring or directing
care) are generally not considered. A more diverse consideration of family
involvement in nursing homes is needed to determine the comprehensive
role of families following a relative's admission.
FAMILY
INVOLVEMENT AND RESIDENT OUTCOMES
A theme running
through much of the available research is that family involvement is associated
with positive outcomes on the part of residents; however, few studies
have examined the relationship between family involvement and resident
psychosocial or functional outcomes. An early study by Noelker and Harel
(1978) identified predictors of well-being and survival among 125 long-term
care residents of 14 nursing homes. Regression models found that residents
who had "met their desire for visitors" were more likely to
report higher life satisfaction. In addition, Greene and Monahan (1982)
determined whether family visits to nursing home residents affected psychosocial
well-being. A random sample of 28 nursing homes and 298 residents within
these facilities were included. Staff members were surveyed on a variety
of dimensions, and subsequent empirical models found that a higher frequency
of nursing home visits was associated with more positive psychosocial
outcomes on the part of residents.
Subsequent
research by Lewis, Kane, Cretin, and Clark (1985) identified determinants
of resident discharge from nursing homes. Over a 2-year period, 563 residents
from 24 nursing homes in Southern California were followed. Nursing notes
provided information on family visits (coded as 0 = no; 1 = yes). Residents
who received visitors were more likely to be discharged from a nursing
home alive. Subsequent work by Penrod and colleagues (2000) attempted
to determine whether informal care provided to residents during the 2
weeks following admission to a nursing home influenced discharge over
a 6-week period. Caregivers providing the greatest informal assistance
(i.e., more than 35 hours of care per week) were most likely to discharge
their loved ones from a nursing home. Taken together, the findings suggest
that informal care may potentially influence the quality of care that
residents receive, possibly leading to discharge to the community.
Research
by Kiely, Simon, Jones, and Morris (2000) examined the empirical relationship
between nursing home resident social engagement and mortality over a 1,721-day
interval. A total of 927 residents from a Boston, Massachusetts, nursing
home were included. A 6-item scale of social engagement developed by Mor
and colleagues (1995) was used. Residents with greater scores on the social
engagement scale were less likely to die during the study. Although limited
to one facility and to residents who could communicate, the long follow-up
period and large sample provided additional results supporting the positive
effects of social integration with important outcomes. Another large scale
study by Zimmerman, Gruber-Baldini, Hebel, Sloane, and Magaziner (2002)
included 2,015 new admissions from59 randomly sampled nursing homes in
Maryland. In addition to a wide range of other factors, a greater percentage
of facility visitors per every 100 beds was significantly associated with
a slightly lower risk of infection and hospitalization for infection among
nursing home residents.
© Health Professions Press
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