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Dining in Long Term Care: A Primary Quality Indicator
Speaker(s): Jitka Zgola, OT(C)
> Logistics

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Related book: Bon Appetit! The Joy of Dining in Long-Term Care
Seminar length: 1 - 4 days
Number of participants: maximum of 20
Who will benefit from this seminar: facility and program administrators, department heads and unit directors; personnel of regulatory agencies and resident advocate agencies
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Although every session is rooted in Bon Appetit! principles, the methods of presentation and the issues highlighted are determined by a preliminary query into the needs of participating facilities. Multi-day and facility-specific sessions can be planned to accurately address your facility’s current needs as they pertain to the evolution of your dining program.
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> Seminar Description

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Lead by long-term care therapist Jitka Zgola, this multi-day and facility-specific seminar examines the elements of a well-functioning dining program, including food quality, social interactions, and physical environment as indicators of the quality of a facility’s overall performance in care delivery.
Participants will reflect upon care methods such as information gathering, assessment, and meaningful staff education that build high quality dining programs and overall high quality facilities. The speaker will discuss interdisciplinary communication and cooperation and adherence to a clearly-stated mission statement.
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In this hands-on workshop, participants will:
- evaluate their facility’s operation in terms of elements affecting the dining experience of both residents and staff
- set up an enduring communication network that preserves and supports the importance of dining as a meaningful activity for residents in long-term care
- start to develop an in-house education program that promotes ongoing learning for staff members
- learn how to develop a clear mission statement regarding dining in their facility
- explore ways in which staff can work as a team to provide the most significant dining experience for residents and staff
- set up methods to assess the quality of food, environment, and service in their dining facilities.
> Bonus!

Zgola also offers a hands-on seminar that examines the elements of a well-functioning dining program.
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