What You Do Matters: How to Lower Costs and Improve Outcomes in Long-Term Care

Speaker(s): David Farrell, M.S.W., L.N.H.A., Barbara Frank, M.P.A., & Cathie Brady, M.S.

The authors make use of case examples, while connecting research and practice. They are highly interactive and motivational and at the same time concrete and practical.Audiences will gain ideas they can put immediately into practice that will result in staff stability, resident and staff satisfaction, and positive regulatory and financial performance.
Among the topics that will be covered are:

    • Achieving Staff Stability: Lowering Turnover and Absenteeism
    • The Link Between Staff Satisfaction and Organizational High Performance
    • Turning Around Low-Performing Nursing Homes
    • Developing a Positive Chain of Leadership
    • Maximizing the MDS as the Engine for High Quality: Connecting the Dots
    • The How of Change: Getting Started and Keeping it Going
    • What leaders “do” to trigger employee engagement and commitment

The authors focus on participants’ ability to apply what they learn immediately. This seminar may be customized to the unique needs of each audience — from corporate leadership teams to individual facilities. There is also the opportunity to have the authors operate learning collaboratives to accelerate improvement. PowerPoints and other hand-outs that support the exercises and additional resource material to support application of learning will be provided.



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Related book: Meeting the Leadership Challenge in Long-Term Care: What You Do Matters

Seminar length:  Half day and whole day sessions

Number of participants: 25-1500

Who will benefit from this seminar:  Nursing Home Corporate Leadership, Administrators, Directors of Nursing, and other leaders

Seminar fee:
(What do fees include?)
$3,000 –$5500