High employee turnover is one of the greatest challenges facing long-term care communities today. Without consistent staffing, care communities and their residents suffer the serious consequences of inadequate care, unnecessary expenses, and inefficient operations. Enhancing Staff Retention in Person-Centered Care Environments for Older Adults outlines how long-term care administrators can reverse this pattern of damaging outcomes by developing, implementing, and maintaining an effective orientation program for all levels of staff.
Author Janine Lange, a clinical nurse educator, has standardized new employee orientation programs in many long-term care communities. Her experience and practical knowledge make this an indispensable resource. From defining the culture of a community to establishing an organization’s needs to skills testing and the evaluation process, this comprehensive guide covers the essential elements needed for a successful training program. Enhancing Staff Retention also stresses the importance of creating a mentorship program between new and existing employees and provides valuable insight into how to sustain such a program.
What can otherwise be the daunting task of creating and implementing an orientation program is simplified with many helpful tools, including:
- conversation starters and other communication techniques to enhance staff and resident interactions
- summary lists of key points for each step of the orientation process
- the 12 essential components of a comprehensive orientation program as well as the 5 common barriers
- 18 sample agendas, forms, and checklists, both in the book and available for download as PDFs
This critical resource for nursing home administrators, clinical education directors, directors of nursing, directors of human resources, and all staff involved with training will assist organizations in fostering a skilled, competent, and well-trained team of caregivers who demonstrate a lasting dedication to older adults.