Lead by long-term care therapist Jitka Zgola, this multi-day and facility-specific seminar examines the elements of a well-functioning dining program, including food quality, social interactions, and physical environment as indicators of the quality of a facility’s overall performance in care delivery.
Participants will reflect upon care methods — such as information gathering, assessment, and meaningful staff education — that build high quality dining programs and overall high quality facilities. The speaker will discuss interdisciplinary communication and cooperation and adherence to a clearly-stated mission statement.
In this hands-on workshop, participants will:
- evaluate their facility’s operation in terms of elements affecting the dining experience of both residents and staff
- set up an enduring communication network that preserves and supports the importance of dining as a meaningful activity for residents in long-term care
- start to develop an in-house education program that promotes ongoing learning for staff members
- learn how to develop a clear mission statement regarding dining in their facility
- explore ways in which staff can work as a team to provide the most significant dining experience for residents and staff
- set up methods to assess the quality of food, environment, and service in their dining facilities.