Having strong people around you is critical to your success as a leader. All too often people make the mistake of not recruiting strong talent because they want to be the smartest person in the room. As a leader you need to understand that you don’t need to be the smartest person in the room; rather you need to be the person who is able to pull all those resources together in order to get the organization to go where it needs to go.
In healthcare there are a lot of amazing clinicians, physicians, respiratory therapists, and nurses who have all spent their entire careers in clinical practice. As a healthcare administrator you need to be mindful of this and understand your role in solving problems. For this reason you should never go into a situation and tell a physician or clinician what to do when trying to solve a clinical issue. An Administrator’s role is to pull the right people together, get everybody’s perspective and then facilitate the discussion to help the team arrive at the best decision possible. This doesn’t mean that it’s always going to result in a win-win scenario, but you’ve got to make sure that you hear everyone’s perspective. The key to an administrator’s success is to bring those strengths to the table and never go in with the idea that you are going to supplant your ideas into a clinical situation. That’s why you have people who are experts in pharmacy, nursing, orthopedic surgery, etc. For this reason Administrators and Clinicians have to come together as a team.
About the Author
Jim Aldrich, MHSA, MBA
Jim Aldrich received a B.S. from the University of Michigan and went on to complete master’s degrees in business administration and then health services administration from University of Michigan. He worked in various positions within the University of Michigan Health System throughout his education and began a fellowship at St. Mary Mercy Hospital in the Trinity Health System as the traditional stepping stone following completion of a Health Administration degree. He was most recently Performance Improvement Specialist and, following his own career path up the health care ladder to what he hopes will become an executive position, he rose to his present position as Associate Director of Medical Staff Services in early 2012.